Refund policy

Refund Policy

We want you to love your purchase from The Boho Willow. If you're not completely satisfied, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges

If you received a damaged or defective item, we will replace it at no additional cost. Please contact us at hello@thebohowillow.com with details and a photo of the damage.